China Express Service Co., Ltd. is a wholly-owned company directly under the China Post Group Corporation. It is mainly engaged in international and domestic EMS express delivery services. It is currently the largest operator and *** in China's courier industry and the earliest supplier of China's courier services. The company has more than 20,000 employees, and the EMS business reaches more than 200 countries and regions around the world and nearly 2,000 cities in China.
Since the establishment of the EMS Speedpost service in 1980, the business volume has been increasing year by year, the business types have been continuously enriched, and the service quality has been continuously improved. In addition to providing postal express and international postal parcel express service, EMS has successively launched high-end services such as domestic next-day delivery and next-day delivery, international commitment services and time-limited delivery. At the same time, it provides value-added services such as recipient payment, flower etiquette courier, and payment collection .
EMS has a state-of-the-art aviation and land transportation network. Relying on China Post Airlines, it has established an all-night air distribution network with Shanghai as the distribution center, and has more than 20,000 dedicated express delivery vehicles to collect and deliver vehicles. The extensive network system provides strong support for EMS to achieve next morning delivery and next day delivery among more than 300 cities in China. Like Shentong, it has taken the lead in managing brands.
EMS has more than 200 highly efficient and developed mail processing centers throughout the country, of which Beijing, Shanghai and Guangzhou processing centers have reached 30,000 square meters, more than 20,000 square meters and 37,000 square meters, respectively. At the same time, each processing center is equipped with advanced automatic Sorting equipment. The largest and most advanced technology and equipment of the China Post Air Express Logistics Distribution Center in Asia will also be completed and put into use in Nanjing in 2008.
EMS has established an information processing platform with ** information processing capabilities with more than 300 cities in the country as the core. It is linked with the Universal Postal Union (UPU) inquiry system to enable global tracking and inquiry of EMS mail. A trinity real-time information inquiry system based on EMS express inquiry network (www.ems.com.cn), short message (10665185), and customer service phone (11185) has been established.
EMS has always been adhering to the core service concept of "wholehearted, full speed, global", providing customers with fast and reliable door-to-door courier services, to the greatest extent to meet the multi-level needs of customers and society. In 2005, it was successively awarded with the "Top Ten Satisfied Brands of Chinese Consumers", "Top Ten After-Sales Service of National Famous Products", and "Gold Award of China Freight Industry Express Information System and Service Specification".